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Coronavirus Information & Resources

ICSC is actively monitoring the novel coronavirus (COVID-19) outbreak on behalf of the retail real estate industry and its members and event attendees. The health and safety of all is the organization’s top priority.

ICSC’s leadership is in close contact with the Centers for Disease Control and Prevention (CDC) and Department of Homeland Security (DHS) and is receiving real-time alerts and guidance. All planning and decision making will be based on the most current and relevant information provided by the CDC and government health authorities. Please check our event webpages for the statuses of our meetings and conferences.

The resources on this page are intended to help property owners, landlords and retailers prepare for and help prevent the potential spread of COVID-19.

COVID-19 updates for the retail and real estate industry

For updates on how COVID-19 is impacting the retail and real estate industry, including business closures and government mandates, click here: 

- U.S. updates

- Canadian updates

Retailer and shopping center responses to COVID-19

Find updates on how retailers and shopping centers are responding to COVID-19 here:

- U.S. retailers and shopping centers

- Canadian retailers and shopping centres

ICSC media and webinar coverage of COVID-19

Find ICSC media appearances and webinars here

ICSC events and conferences

ICSC events have been suspended through June 30th, 2020. Please check the individual event pages for more information and updates.

General recommendations for owners and operators

  • Upgrade cleaning and hygiene practices: 

    • Increase cleaning focus on disinfecting areas most susceptible to the spread of viral germs (e.g. children's play areas, public restrooms, door handles, escalator handrails, food court tables, etc.) 

  • Install and maintain alcohol-based hand sanitizer dispensers in locations where the spread of germs is likely and normal soap and water hand washing stations are not readily available. 
  • Establish good communication with local health departments and follow local public directives. 
  • Display CDC public service announcements at entrances and throughout the property. 
  • Distribute communications to tenants outlining basic CDC recommendations or local government instructions. 
  • Encourage employees who are sick to stay home. 

U.S. Government and other resources 

Since this is a fluid situation, it's critically important to stay informed and listen to the facts and guidance around COVID-19 provided by government health authorities and other reliable resources. Here are several that are updated regularly and are useful.

U.S. Small Business Administration

- Coronavirus (COVID-19): Small Business Guidance & Loan Resources

Use the SBA’s Local Assistance Directory to locate the office nearest you

Kimco Realty has created a video to help small businesses navigate the process of receiving Coronavirus Assistance from the SBA. Watch the video here to find out how to get started. 

CMBS Borrower’s Guide

Access CRE Finance Council’s guide for communicating with your servicer regarding interruptions to cash flow resulting from COVID-19

Center for Disease Control and Prevention

Coronavirus Disease 2019 (COVID-19) webpage and news

Interim Guidance for Businesses and Employers

- Video of the CDC Business Sector Call on COVID-19, as of February 21 2020

Traveler Information


World Health Organization

COVID-19 webpage

Travel Advice


For more information, contact

Malachy Kavanagh

Executive Vice President, Global & Corporate Development