ICSC Membership is a valuable tool with access to our member network and benefits. We want to help you maximize the benefits and your experience.
Have questions? Need help to activate and utilize your membership? We are here to help.
Please contact our Membership Team at +1 844 728 ICSC (US/Canada Toll Free) or by email at firstname.lastname@example.org.
Below you will find answers to some of the most commonly asked questions:
Please apply for, or renew, your membership by filling out the membership application. Once processed, you will receive an email with your Member ID number and instructions on getting started. A welcome email will include information on setting up your profile, uploading a photograph and other useful details so that you can hit the ground running.
Yes, through our new standard member type, individuals are now able to experience the benefits of an ICSC membership.
Your membership may have expired. Renew your membership to access your member benefits.
It’s also possible that you attended one or more of our events as a non-member. The number issued to you is not for an active account. To enjoy the full spectrum of ICSC member benefits, become a member today.
To update personal information, log into My ICSC, at the top of our website, then use the menu on the left of Your My ICSC Dashboard to find options for editing your profile information, updating your password, your billing and more.
On the login page, click “Forgot your password?” and enter your email address or member number. We will email you a link to reset your password. If you have changed email addresses and no longer have access to the email address we have on file for you, please call +1 844 728 ICSC (US/Canada Toll Free) / +1 646 728 3800 (Worldwide) or email email@example.com.
For many ICSC events, a photo badge is necessary. With a photo on file, you will not need to provide new pictures for future events. If you do not want your photo displayed in our online member directory, go to the “My ICSC” page / Edit Profile / Account Preferences, and deselect the photo display box to update your photo display preference.