Our Mission

Learn who we are and how we serve our community

Leadership

Meet our leaders, trustees and team

Foundation

Developing the next generation of talent

Commerce + Communities

Covering the latest news and trends in the marketplaces industry

Industry Insights

Check out wide-ranging resources that educate and inspire

Global Public Policy

Learn about the governmental initiatives we support

Events

Connect with other professionals at a local, regional or national event

Virtual Series

Find webinars from industry experts on the latest topics and trends

Professional Development

Grow your skills online, in a class or at an event with expert guidance

Find Members

Access our Member Directory and connect with colleagues

Virtual Community

Network, join industry discussions and find professional resources

Student Resources

Find tools to support your education and professional development

Become a Member

Learn about how to join ICSC and the benefits of membership

Renew Membership

Stay connected with ICSC and continue to receive membership benefits

 

Members FAQs

ICSC Membership is a valuable tool with access to our member network and benefits. We want to help you maximize the benefits and your experience.

Have questions? Need help to activate and utilize your membership? We are here to help.

Please contact our Membership Team at +1 844 728 ICSC (US/Canada Toll Free) or by email at membership@icsc.com.

Below you will find answers to some of the most commonly asked questions:

Please apply for, or renew, your membership by filling out the membership application. Once processed, you will receive an email with your Member ID number and instructions on getting started. A welcome email will include information on setting up your profile, uploading a photograph and other useful details so that you can hit the ground running.

Apply

Yes, through our new standard member type, individuals are now able to experience the benefits of an ICSC membership. 

Your member number can be found by clicking My ICSC. Still having trouble? Contact our Membership Team at +1 844 728 ICSC (US/Canada Toll Free) / +1 646 728 3800 (Worldwide) or email membership@icsc.com.

Your membership may have expired. Renew your membership to access your member benefits.

Renew Membership

It’s also possible that you attended one or more of our events as a non-member. The number issued to you is not for an active account. To enjoy the full spectrum of ICSC member benefits, become a member today.

Join

To update personal information, log  into My ICSC, at the top of our website, then use the menu on the left of Your My ICSC Dashboard to find options for editing your profile information, updating your password, your billing and more.  

If you have changed companies and your new employer is an ICSC member, you can transfer the membership. Simply put your request in writing and send to membership@icsc.com.

On the login page, click “Forgot your password?” and enter your email address or member number. We will email you a link to reset your password. If you have changed email addresses and no longer have access to the email address we have on file for you, please call +1 844 728 ICSC (US/Canada Toll Free) / +1 646 728 3800 (Worldwide) or email membership@icsc.com.

For many ICSC events, a photo badge is necessary. With a photo on file, you will not need to provide new pictures for future events. If you do not want your photo displayed in our online member directory, go to the “My ICSC” page / Edit Profile / Account Preferences, and deselect the photo display box to update your photo display preference.

Bylaws provide the structure around ICSC’s purpose, the responsibility of its officers and the role of the trustees. View our bylaws here.