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By Angela Sweeney, Executive Director, Pylot
For shopping center owners and operators, websites are no longer simple property brochures. They are the digital foundation for how people discover, evaluate and engage with your brand — whether they are shoppers looking for events, retailers considering leasing space, investors assessing performance or talent evaluating career opportunities.
But discovery has changed. Shoppers increasingly get answers from AI summaries, map packs and voice responses. Meanwhile, retailers, brokers, investors, media and employees expect fast, credible experiences that communicate brand strength and business momentum.
If your portfolio and corporate websites sit on different stacks, with different standards, those gaps show up in discoverability, speed, governance and measurement.
This guide gives portfolio marketing leaders a clear lens: when and why it’s worth lifting and shifting your digital foundation — and when it isn’t. You’ll also get a 14-point checklist to pressure-test both sides of your web presence.
AI is reshaping how people find and consume information. When a shopper asks “What time does the mall close?” or “Which stores are open late?” they’re increasingly getting the answer directly in a search snippet or AI overview. The same is true for leasing managers and analysts looking for your latest ESG report or press release. If your information isn’t structured and surfaced properly, you don’t just lose a click — you lose credibility.
Maps and reviews aren’t just shopper tools. For consumers, they influence whether someone shows up at your property. For corporate stakeholders, consistent data and reputation cues build trust in your professionalism and reliability. A neglected Google Business Profile or outdated listing sends the wrong message both locally and at the boardroom table.
Google and consumers both punish slow sites. Even a fraction of a second delay can cost conversions and erode trust. Retailers and shoppers expect seamless navigation. Investors and media expect corporate sites to handle traffic spikes during earnings calls or press cycles. Core Web Vitals, or CWV, is no longer just a technical metric — it’s a direct proxy for user trust.
Running dozens of center sites on separate content management systems while maintaining a separate corporate site often results in chaos. Different design standards, inconsistent data entry and siloed analytics create inefficiencies. A portfolio-first, centrally governed system gives you the ability to publish once, maintain consistency, and see performance roll up from property to region to brand.
Portfolio FAQs, tenant data, events and promotions need to be structured so AI assistants and search engines can surface them instantly. Corporate sites should do the same with press releases, leadership bios and investor updates. The result? Shoppers and stakeholders always see accurate, branded answers.
Updating hours for a holiday weekend shouldn’t take days. With centralized publishing, you update once and deploy everywhere. Corporate teams benefit, too, by repurposing content modules like case studies, property spotlights or research reports without reinventing the wheel.
Keeping NAP — name, address, phone — details, categories and hours accurate across dozens of properties is a huge burden when managed manually. A centralized platform reduces errors and ensures consistency, strengthening both discoverability in maps and trust among consumers.
Corporate websites need to do more than “tell the story.” They must generate leads. Leasing managers, site plans, broker contacts and inquiry forms should be up to date and seamlessly integrated into CRM workflows. Every missed lead is lost revenue.
Integrating FAQs and chatbots with maps ensures that digital discovery flows into physical visits. Shoppers shouldn’t have to guess where to park or how to find a tenant. A seamless loop reduces friction, saves staff time and boosts satisfaction.
When news breaks, your corporate site should be the source of truth. A modern newsroom module ensures press kits and executive bio updates are accessible, current and easily syndicated. This not only serves journalists but also reinforces brand authority.
You shouldn’t need separate reports to see how a holiday campaign performed across centers and how a press release drove corporate engagement. A unified analytics framework connects the dots, revealing what actually drives tenant outcomes, leasing interest and brand visibility.
If you answer “no” or “not sure” to five or more, it’s time to lift and shift.
Portfolio (Centers):
1. Do templates like home, directory, tenant and events pass CWV on mobile?
2. Are hours, amenities and events published in structured modules with schema?
3. Are listings synchronized portfolio-wide from a single source?
4. Do you monitor and respond to reviews across all centers?
5. Can FAQs/chat link directly to maps and tenant info?
6. Can seasonal campaigns be launched across all centers quickly?
7. Can you connect digital actions — calls, directions, RSVPs — to tenant outcomes?
Corporate (Brand):
8. Are availabilities, site plans and broker contacts up-to-date and tied to CRM workflows?
9. Are investor and ESG materials consistent, searchable and stable under load?
10. Do you have a newsroom with press kits and assets that can syndicate to center sites?
11. Can case studies and research be published once and reused portfolio-wide?
12. Are careers pages integrated with ATS and measurable?
13. Can corporate reuse portfolio modules without rework?
14. Do analytics roll up to show both shopper and stakeholder results side by side?
• centers: wayfinding, directories, events
• corporate: CRM, ATS, IR/ESG systems
Pylot is built for owners and operators who need portfolio scale and corporate credibility on one modern stack.
Your portfolio websites drive visits. Your corporate site drives growth with retailers, investors, partners, media and talent. If they live on different stacks — or if either lags in speed, structure or governance — you’re leaving results on the table.
A portfolio-first lift-and-shift that also powers your corporate site aligns your entire digital foundation with how people actually discover and evaluate you today.
Heading to ICSC NEW YORK? Bring the checklist. If five or more answers are “no,” it’s time to lift and shift — with Pylot as your single, scalable platform for both sides of your brand. Email Angela Sweeney at asweeney@imaginuity.com.