Our Mission

Learn who we are and how we serve our community


Meet our leaders, trustees and team


Developing the next generation of talent


Covering the latest news and trends in the marketplaces industry

Industry Insights

Check out wide-ranging resources that educate and inspire

Government Relations & Public Policy

Learn about the governmental initiatives we support


Connect with other professionals at a local, regional or national event

Virtual Series

Find webinars from industry experts on the latest topics and trends

Professional Development

Grow your skills online, in a class or at an event with expert guidance

Find Members

Access our Member Directory and connect with colleagues

ICSC Networking Platform

Get recommended matches for new business partners

Student Resources

Find tools to support your education and professional development

Become a Member

Learn about how to join ICSC and the benefits of membership

Renew Membership

Stay connected with ICSC and continue to receive membership benefits


Omni-channel sales drive store growth at Lululemon

April 17, 2018

After growing its square footage by 14 percent in 2017, Lululemon is planning for low double-digit growth this year. The retailer will open 40-50 stores. Of those, 20-25 will cater to both men and women.

Comparable-store sales and store traffic increased by 2 percent in the first quarter, according to Celeste Burgoyne, executive vice president of the Americas. The boost is due in part to the fact that the retailer is adding more omni-channel capabilities to its stores. “Technology now allows us to fulfill in-store demand with our e-commerce inventory,” Burgoyne said on the retailer’s first-quarter earnings call. “We have the ability to ship from store in 186 locations and will further expand this capability in 2018. We will also roll out buy-online pick-up in-store functionality during the second half of the year.”

The retailer also crowed about its holiday pop-up strategy, which involved opening 24 temporary locations. "Not only did these stores allow us to fulfill holiday demand but they were also a way to attract new guests and in fact 40 percent of the guests in these seasonal pop ups were new to Lululemon,” said COO Stuart Haseldon. The retailer has decided to keep a few of those pop-up locations open permanently, he added, and will increase the number of pop-ups it opens for holiday 2018.

The retailer is also searching for a new CEO after the abrupt resignation of cofounder Laurent Potdevin, who stepped down in February.

By Brannon Boswell

Executive Editor, Commerce + Communities Today