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Retail shrinkage — the loss of inventory from theft, mistakes or fraud — is an often-overlooked issue that costs the industry billions each year and can quietly chip away at your profits. A recent Lightspeed post breaks down how shrinkage happens and offers eight actionable strategies to curb it. One example: Tighten policies on returns, discounts and cash handling to close costly loopholes.
By Rebecca Meiser
Contributor, Commerce + Communities Today and Small Business Center
ICSC champions small and emerging businesses in getting from business plan to brick-and-mortar.
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