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Organized Retail Crime (ORC)

Organized retail crime (ORC) not only harms communities and retail centers but also threatens the safety of consumers and retail workers alike. ORC involves a criminal enterprise employing a group of individuals (2 or more) who steal substantial quantities of merchandise from a retailer. According to the Buy Safe America Coalition, as much as $68.9 billion worth of merchandise was stolen from retailers in 2019.

ORC Issue Brief  

Federal Actions

In the States

Efforts to enact state-level INFORM legislation were successful in twelve states — Alabama, California, Colorado, Georgia, Illinois, Iowa, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, and Pennsylvania. All enacted legislation requires marketplaces to collect verifiable contact information for high-volume third-party sellers. In 2023, expect lawmakers in Florida, New Jersey, New York, Virginia, and Washington to debate this issue.

For more information, contact

Abby Jagoda

Vice President, Public Policy

+1 202 646 1405


Betsy Laird

Senior Vice President, Global Public Policy