Retail Real Estate 360: Property Management, Part I

Tuesday, September 09, 2025  •  2:00 – 3:30 pm ET

Foundation of Retail Property Management

Get grounded in the essential responsibilities of retail property management with this foundational course designed for professionals overseeing day-to-day property operations. Learn how to balance tenant satisfaction, operational efficiency and cost control to ensure smooth and profitable property performance. Ideal for early-career professionals or those new to retail property oversight, this course provides the core knowledge and practical tools needed to manage retail properties with confidence.

Participants will explore how to:
•    Oversee daily operations, including maintenance, repairs, and tenant services
•    Manage property budgets and effectively control operational expenses
•    Explore reconciliation methods, including CAM calculations
•    Select, contract and manage vendors to meet property standards
•    Strengthen tenant relationships and ensure lease compliance
 
SPEAKER
Thomas J. Randall, CRRP, CRX, CSM, VP, General Manager, Harlem Irving Companies

Attendees are strongly encouraged to attend Retail Real Estate 360: Property Management, Part II – September 16 • 2:00 pm ET to achieve full comprehension of the course topic.*  

Register Here
for Property Management Part II

Note: This webinar is complimentary for ICSC Members. Non-member pricing is $25. Advance registration is required. Registration will close on September 8, 2025, at 4 pm EST. The webinar login instructions will be emailed on September 8 to all registered participants.

Retail Real Estate 360 covers six key industry segments, each presented in two parts, offering participants a comprehensive understanding of the Marketplaces Industry.

Upcoming Course

Retail Real Estate 360: Property Management – September 16 • 2:00 pm ET*
Part II - Optimizing Retail Property Operations

Coming This Fall!

• Retail Real Estate 360: Asset Management
  Part I - Foundations of Retail Asset Management
  Part II - Strategy and Repositioning
• Retail Real Estate 360: Marketing
  Part I - Foundations of Retail Real Estate Marketing
  Part II - Advanced Retail Marketing Strategies

For all queries, contact: education@icsc.com

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Event Conduct
Additionally, the goal of ICSC events is to provide a welcoming, congenial atmosphere for Marketplaces Industry professionals to connect with peers, conduct business and learn more about relevant topics. As a reminder, we expect all attendees and exhibitors at ICSC events to treat fellow attendees, speakers, service providers and the ICSC team with the utmost respect. We do not tolerate disruptive, harassing, hateful or harmful language or conduct including name calling or otherwise provoking an individual regarding a particular topic, specifically as it relates to non-business issues. Additionally, please do not bring material related to political or social issues—such as flags, banners or signs—to the event, as such items may distract from the purpose of the event.  Read ICSC’s Event Terms and Conditions and our Event FAQs for more information.

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