Event FAQs

Can I register for an event over the phone?

Yes. Please call the Membership Team at +1 844 728 ICSC (US/Canada Toll Free) / +1 646 728 3800 (Worldwide).

How do I confirm my event registration?

Log in to ICSC and click "MyICSC" in the top navigation bar. You will see all the events you are scheduled to attend. Otherwise, you may confirm by calling the Membership Team at +1 844 728 ICSC (US/Canada Toll Free) / +1 646 728 3800 (Worldwide).

How do I cancel my registration?

Log in to ICSC and click "MyICSC" in the top navigation bar. You will see all the events you are scheduled to attend. Click "Cancel/Refund" under the corresponding event, complete your information and click "Submit." All cancellations are subject to a cancellation fee.

How can I find out who else is attending an event?

Registered attendees can access the attendee list directly from the event page under "Additional Resources" in one of two ways:

ICSC members can access these lists by logging in with their ID number and password. Non-members will need to log into the website using the event registrant ID from their registration confirmation.

Non-members will continue to have access to the attendee list for 30 days after the event.

Where can I find exhibitor lists?

Every event with a trade show component will have a link to "Exhibitors" on that event page when the list becomes available. This list is available to everyone, searchable and links to the floor plan.

Who do I contact for booth information at an event?

Visit the corresponding event page and locate the application under "Additional Resources" or email the Event Contact listed for that event.

Where can I find past events?

Visit the Events section, select "Past Events" and use the filters to locate the event you’d like to find. Please note, past events will only display in search if they are within six (6) months of the event's respective date.