Event FAQs

Our goal for ICSC – Here, We Go. 2021 is to bring the industry back together for a safe, affordable and productive event, with programming focused on networking, reconnecting with business associates, peers and friends as well as re-establishing in-person deal making.

FREQUENTLY ASKED QUESTIONS

Download FAQs here.

Where and when will the event take place?
ICSC – Here, We Go. 2021 will take place at the Las Vegas Convention Center, December 5 – 7, 2021.

Whom should I contact about becoming an exhibitor?
For information about exhibiting on the deal making show floor, please contact:

Keith Colavito, Director, Trade Expositions      kcolavito@icsc.com
Carlos Baudett, Director, Trade Expositions    cbaudett@icsc.com

Other important contacts:
Member Services Team     icscmembership@icsc.com
GES – General Services Contractor      +1 800 475 2098                                                                          

What is the deal making schedule?
Sunday, December 5, 2021          Networking Events
Monday, December 6, 2021         Show Floor - 9:00 AM to 5:00 PM
Tuesday, December 7, 2021          Show Floor - 9:00 AM to 3:00 PM

How do I register for a booth?
Companies that have exhibited with us previously at RECon will receive an application via email from Map Your Show (service@mapyourshow.com) in early June.
First-time exhibitors can complete an online application and will be contacted regarding booth space in late July.

How much is a booth and what is included?
New this year and inclusive of your booth fee, all exhibitors will receive a Turnkey Booth Package. Booths will cost $26 per sq. ft. and each 10′x10′ space will include 8′ fabric walls on three sides, a backwall graphic, exhibitor ID signage, one (1) round table, three (3) chairs, one (1) wastebasket, first night booth cleaning and up to 100 lbs. of drayage.

Exhibitors will have access to the Booth Design platform to design their booth layout. Access information and a link will be emailed to all registered exhibitors in early August. Additional items not included in the booth package can be ordered through the GES Exhibitor Services Manual.

Booth sizes will be available in 100 sq. ft. increments. Available booth sizes and badge allotments are listed below.

What can I ship to the show?
You can ship booth-related supplies, marketing materials and brochures. Custom booths, towers and outside furnishings will not be permitted for ICSC – Here, We Go. 2021.

When does my booth have to be finished and ready for the show?
The turnkey booth package will be installed prior to your arrival at the Las Vegas Convention Center. We recommend you arrive on Sunday, December 6, to ensure your booth items are in order. Last minute touch-ups can be made on Sunday, December 6, or prior to the show opening Monday, December 7.

When can I begin to pack my booth items?
Booth packing can begin on Tuesday, December 7 after 3:00 PM.

Are there specific rules and regulations regarding exhibit space design?
Custom booths constructed by any outside vendors are not permitted at ICSC – Here, We Go. 2021. As part of the booth package, exhibitors will have to follow a booth design guideline. You will be able to design your booth using a custom booth design portal supplied by GES. This portal will be made available in early August. Exhibitors can order additional furnishings for private offices through the GES Exhibitor Services Manual.

What if I have a building column in my booth? How do I go about requesting a schematic?
Please contact Keith Cotton with GES at kcotton@ges.com. Columns are indicated on the floorplan and we encourage all exhibitors with a column in their booth to request a schematic.

Will “Host/Hostess” badges be provided with my exhibit space?
“Host/Hostess” badges are not provided with the exhibit space. You will need to utilize a complimentary staff badge for your booth host/hostess.

How do I assign my complimentary badges?
Step 1: Log in to your exhibitor dashboard using the credentials provided in your booth confirmation email.
Step 2: Click on “Register Staff Badges.”
Step 3: Select a name from the drop-down list in Section A or select Section B to add a new name.
Step 4: Once you have finished submitting names, click “Complete Staff Badge Registration.”
Step 5: Each person assigned a badge will receive a confirmation email.

Please remember to hit the “Save” and “Complete” buttons.
*Registrations are not complete unless you receive a confirmation email.

What does a Full Conference registration cost?
Please view registration pricing at the ICSC – Here, We Go. 2021 event page.

What happens if I miss the advance registration deadline?
You can still register online and pick your badge up on-site at the Registration Area at the Las Vegas Convention Center.

How do I update my company’s directory listing and online profile?
Step 1: Log in to your exhibitor dashboard using the credentials provided in your booth confirmation email.
Step 2: Click on “Exhibitor Directory Listing.”
Step 3: Edit your company information then click “Approve the Data.”

Since I am not using an exhibitor appointed contractor, do I still need to submit a certificate of insurance?
Yes, all exhibitors must submit a certificate of insurance by November 3, 2021. Information regarding insurance and liability requirements are located in your exhibitor dashboard. Please submit your COI directly to Rainprotection at sales@rainprotection.net. We highly recommending sending your COI via email. Exhibitors who fail to submit proof of coverage will not be able to set up their exhibit space until proof of coverage is provided. There will be no exceptions.

How do I order furniture, electrical, food and beverage, etc.?
You can order these services and more via the GES and vendor service forms located in your exhibitor dashboard.

I would like to have an after-hours reception in my booth. Are there any requirements?
Exhibitors may host after-hours receptions in their exhibit space provided ICSC receives written notification prior to the show. Notifications must be sent via email to tradeshowgroup@icsc.com no later than Monday, November 15. All food and beverage for your event must be ordered through Centerplate Catering, the exclusive caterer of the Las Vegas Convention Center. If the event is extending past official show hours, exhibitors must contact TSE (Trade Show Electric) via GES to schedule late booth power.

Are there hotel rooms available?
Yes, the link for room reservations will be available in early July and will be posted on the event page.

Are there sponsorship opportunities available?
Yes, sponsors are welcome. Please review the sponsorship form in your exhibitor dashboard or contact Carlos Baudett cbaudett@icsc.com or Keith Colavito kcolavito@icsc.com.

What is ICSC’s cancellation policy?
Cancellations are subject to a $100 fee and must be received in writing 30 days prior to the event start date (Friday, November 5, 2021). Your exhibitor application is subject to ICSC Terms, Conditions and Rules for Exhibitors, which are hereby incorporated by reference.

Find answers to frequently asked questions about using the RECon Digital virtual platform here.

View RECon Digital event details here.

Yes. Please contact Membership at +1 844 728 ICSC (US/Canada) or +1 646 728 3800 (worldwide).

ICSC members may log into My ICSC to view their registered events.

All event registrants may also confirm by contacting us at +1 844 728 ICSC (US/Canada) or +1 646 728 3800 (worldwide).

ICSC members may log into My ICSC, and find the relevant event under “Your events.” Click “Cancel/Refund” under the corresponding event, complete your information and click "Submit."

Non-members may email membership@icsc.com or call +1 844 728 ICSC (US/Canada) or +1 646 728 3800 (worldwide).

All cancellations are subject to a cancellation fee.

The event attendee list can be found in “Additional Resources” section on the event page. 

ICSC members may access attendee lists by logging onto www.icsc.com and visiting the event page.

Non-members must log into www.icsc.com using the event registrant ID from their registration confirmation.

Non-members will continue to have access to the attendee list for 30 days after the event.

Every event with a trade show component will have a link to "Exhibitors" on that event page when the list becomes available. This list is available to everyone, searchable and links to the floor plan.

Visit the corresponding event page and locate the application under "Additional Resources" or email the Event Contact listed for that event.

A list of past ICSC events can be found on here under "Connect with Past ICSC Events" or by applying date filters to our list of events here.

Note, past events will only display in search if they are within six (6) months of the event’s respective date.