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Small Business Center

How To Build an Unforgettable In-Store Experience

July 31, 2025

A truly memorable in-store experience can turn first-time visitors into repeat customers. In a recent episode of the Big Idea with Elizabeth Gore podcast, Wendy Kunkle, owner and president of Kemo Sabe luxury western wear, shares how a dedicated team and exceptional customer service have fueled the brand’s rise.

Listen to the podcast from Yahoo Finance to hear Kunkle’s tips for building a store experience that keeps customers coming back.

By Rebecca Meiser

Contributor, Commerce + Communities Today and Small Business Center

Small Business Center

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