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2021 look ahead: Plan for omnichannel; don’t wait for certainty on 2021 shopping behavior

January 11, 2021

Part 2 of an SCT series lending insight into the year ahead

At least some shopping habits formed during the pandemic are likely to persist if and when vaccinations put COVID-19 in check. “Efficiency has become paramount,” TSCG chief strategy...

By Joel Groover

Contributor, Commerce + Communities Today

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