This webinar has passed. ICSC members may access the recorded webinar under Presentations below.
The accelerated adoption of digital commerce is driving new shopping behaviors that will likely have a lasting impact. There has never been a more important time to invest in your omnichannel and online capabilities to drive growth in the current market. Hear from industry experts on how to best handle your operations.
Participants will:
- Understand how operations is a strategic element to revenue growth and profitability
- Assess what’s critical “behind the scenes” to deliver on the customer experience in the Next Normal world
- Examine the end-to-end “digital architecture” and all the components needed for success
- Evaluate changes to landlord and tenant relationships, leases, and operations
SPEAKERS
Gary Burrows, Managing Director, Malls & Meeting Places, FitForCommerce
Mark Burlton, Managing Director, Cross Border Retail Ltd.
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About this event series
The ICSC Virtual Series consists of informative webinars and online discussions exploring a range of topics including industry growth and innovation, global insights and analysis, and professional development and next generation leadership.
Details
Questions?
For more information, please call +1 844 728 ICSC or email info@icsc.com.
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06/10/2020 14:00
06/10/2020 18:00
America/New_York
Omnichannel & Digital Transformation, Part II: Operations
This webinar has passed. ICSC members may access the recorded webinar under Presentations below.
The accelerated adoption of digital commerce is driving new shopping behaviors that will likely have a lasting impact. There has never been a more important time to invest in your omnichannel...
Virtual
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