Our Mission

Learn who we are and how we serve our community

Leadership

Meet our leaders, trustees and team

Foundation

Developing the next generation of talent

Coronavirus Resources

Find updates on COVID-19

Research

Check out wide-ranging resources that educate and inspire

Global Public Policy

Learn about the governmental initiatives we support

Events

Connect with other professionals at a local, regional or national event

Virtual Series

Find webinars from industry experts on the latest topics and trends

Professional Development

Grow your skills online, in a class or at an event with expert guidance

Find Members

Access our Member Directory and connect with colleagues

Virtual Community

Network, join industry discussions and find professional resources

Student Resources

Find tools to support your education and professional development

Become a Member

Learn about how to join ICSC and the benefits of membership

Renew Membership

Stay connected with ICSC and continue to receive membership benefits

Omnichannel & Digital Transformation, Part II: Operations

October 6, 2020

Virtual


 

This webinar has passed. ICSC members may access the recorded webinar under Presentations below.

The accelerated adoption of digital commerce is driving new shopping behaviors that will likely have a lasting impact. There has never been a more important time to invest in your omnichannel and online capabilities to drive growth in the current market. Hear from industry experts on how to best handle your operations.

Participants will:

  • Understand how operations is a strategic element to revenue growth and profitability
  • Assess what’s critical “behind the scenes” to deliver on the customer experience in the Next Normal world
  • Examine the end-to-end “digital architecture” and all the components needed for success
  • Evaluate changes to landlord and tenant relationships, leases, and operations

SPEAKERS
Gary Burrows, Managing Director, Malls & Meeting Places, FitForCommerce
Mark Burlton, Managing Director, Cross Border Retail Ltd.

Download the new ICSC mobile app here to explore our upcoming event offerings where you can connect, learn and road test ideas with other professionals.

Follow us on Facebook (@MyICSC), Twitter (@ICSC) and Instagram (@ICSC) for the latest event news and updates.

About this event series

Webinar + Online are cost-effective and convenient learning and informational opportunities led by skilled professionals who conduct sessions in a real-time, interactive format.
 

Details

Questions?

For more information, please call +1 844 728 ICSC or email the contact(s) listed below.

Event FAQs

Add to calendar 06/10/2020 18:00 06/10/2020 22:00 America/New_York Omnichannel & Digital Transformation, Part II: Operations   This webinar has passed. ICSC members may access the recorded webinar under Presentations below. The accelerated adoption of digital commerce is driving new shopping behaviors that will likely have a lasting impact. There has never been a more important time to invest in your omnichannel... Virtual DD/MM/YYYY true

Additional Resources

Attendee List

View

Presentations

View

Attending

200 Registered

RF

Ryan Fujitani

Real Estate Asset Manager

Honolulu, Hawaii, USA

Seven-Eleven Hawaii, Inc.

ER

Edward Rime

Portfolio Manager

Juneau, Alaska, USA

Alaska Permanent Fund Corporation

Todd Enoki

Todd Enoki

Vice President

Seattle, Washington, USA

CallisonRTKL

View all attendees

United States

Virtual

United States

 

United States

Virtual

United States

+1 646 728 3800

Sponsors

Our sponsors get prime visibility at events and in our print and digital publications. And, of course, a big thank you from us. Learn more about how to become a sponsor here.

Connect faster with ICSC on the go

Search directories, sees who's at the same conference, or register for your next event. All while OOO.

Standard SMS rates apply.

Promo Img