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Delivering a Hybrid Customer Experience with Tech

July 26, 2022

Virtual

This event has passed. ICSC members may access the recorded webinar under Presentations below.

Sponsored by

Online shopping has threatened physical shopping destinations since its inception, but technology is now enabling retail places to double-down on experiences that online cannot deliver. The Hybrid Customer Experience is the new age of retail.   

In this Virtual Series, tech experts Randall McKillop, EVP Americas, Mallcomm and Marco Biasiotto, Director of Retail & Digital Strategy, Primaris Management Inc., will discuss the impact the hybrid customer experience is having on our industry. From success stories to the logistics of implementation, this webinar will shine a light on this growing trend.   

Hear top tips on: 

  • What the “hybrid customer experience” actually is 
  • Why hybrid solutions are growing in popularity 
  • What tech can do for property owners and retailers 
  • How properties can use tech to enable a hybrid experience 
  • What role tech companies must play in innovating to support this trend 
  • How hybrid will evolve into the future 

SPEAKERS
Marco Biasiotto, MSA, Vice President, Retail & Digital Strategy, Primaris Management Inc. 
Randall McKillop, Executive Vice President Americas, Mallcomm 

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About this event series

The ICSC Virtual Series consists of informative webinars and online discussions exploring a range of topics including industry growth and innovation, global insights and analysis, and professional development and next generation leadership.
 

Details

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For more information, please call +1 844 728 ICSC or email info@icsc.com.

Event FAQs

Add to calendar 26/07/2022 14:00 26/07/2022 15:00 America/New_York Delivering a Hybrid Customer Experience with Tech This event has passed. ICSC members may access the recorded webinar under Presentations below. Sponsored by Online shopping has threatened physical shopping destinations since its inception, but technology is now enabling retail places to double-down on experiences that online cannot... Virtual DD/MM/YYYY false

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