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Online shopping has threatened physical shopping destinations since its inception, but technology is now enabling retail places to double-down on experiences that online cannot deliver. The Hybrid Customer Experience is the new age of retail.
In this Virtual Series, tech experts Randall McKillop, EVP Americas, Mallcomm and Marco Biasiotto, Director of Retail & Digital Strategy, Primaris Management Inc., will discuss the impact the hybrid customer experience is having on our industry. From success stories to the logistics of implementation, this webinar will shine a light on this growing trend.
Hear top tips on:
- What the “hybrid customer experience” actually is
- Why hybrid solutions are growing in popularity
- What tech can do for property owners and retailers
- How properties can use tech to enable a hybrid experience
- What role tech companies must play in innovating to support this trend
- How hybrid will evolve into the future
SPEAKERS
Marco Biasiotto, MSA, Vice President, Retail & Digital Strategy, Primaris Management Inc.
Randall McKillop, Executive Vice President Americas, Mallcomm
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For more information, please call +1 844 728 ICSC or email info@icsc.com.
