Our Mission

Learn who we are and how we serve our community

Leadership

Meet our leaders, trustees and team

Foundation

Developing the next generation of talent

ICSC Exchange

Catch up on industry ideas, news and views

Research

Check out wide-ranging resources that educate and inspire

Global Public Policy

Learn about the governmental initiatives we support

Events

Connect with other professionals at a local, regional or national event

Professional Development

Grow your skills online, in a class or at an event with expert guidance

Find Members

Access our Member Directory and connect with colleagues

Find Outlets

Get data and contact information for shopping outlets

Talent HQ

Search and post jobs, upload your resume or find qualified candidates

Become a Member

Learn about how to join ICSC and the benefits of membership

Renew Membership

Stay connected with ICSC and continue to receive membership benefits

Talking shop: Why retail storefronts are needed

November 14, 2019

The localized physical space of a brick-and-mortar store contributes to the overall experience a consumer has with a brand.

Retailers leverage the layouts of stores to amplify their merchandising, but the physicality of a store can also provide consumers with a haven in which to make shopping decisions. As the digital landscape continues to be a point of entry of sorts for in-store shopping, those retailers that create space that meets the emotional and intellectual needs of their customers will win the race for the consumer dollar.

Recent news tends to focus on the demise of physical stores, and yet almost 78 percent of the top U.S. retailers say they are optimistic about shops and that they believe stores have a bright future. By comparison, only 7 percent are pessimistic about the future of the physical store.

Retailers’ optimism is well placed, as the vast majority of retail sales occur in-store, with more than 90 percent of sales on a worldwide basis. While the proportion of sales made online is slightly higher in developed markets like the U.K. and the U.S., the majority of the spend is in physical locations.

For more insights, connect with Anjee Solanki, National Director of Retail Services, and download the Colliers International Fall 2019 Retail Spotlight Report.

For more information:
Anjee Solanki 
National Director of Retail Services | USA
+1 415 288 7871 
anjee.solanki@colliers.com