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ChatGPT is an artificial intelligence tool that allows users to generate text that seems to have been written by a human — and in any style and on any subject. It’s been labeled in the news as the defining technology trend of 2023. A Small Business Trends article walks through the basics of ChatGPT and offers ways the chat bot can help your small business from automating customer service to helping with internal communication.
By Rebecca Meiser
Contributor, Commerce + Communities Today and Small Business Center
ICSC champions small and emerging businesses in getting from business plan to brick-and-mortar.
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