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Health-care services boost shopping center traffic

May 4, 2020

Retail locations benefit from proximity to health-care services, according to ICSC Research’s report, Health-Care Tenants Encourage Retail Visits.

In the past year, 69 percent of U.S. adults have visited a health care provider located in a shopping center, according to ICSC Research, which commissioned a survey of 1,004 adults between March 2 and 4. U.S. adults visited health-care providers in shopping centers an average of 3.6 times within the past year. They visited primary care/family practices and dentists most often, followed by specialty-care and diagnostic facilities and then by emergency/urgent care clinics.

Forty-one percent who visited medical tenants in shopping centers now go to those shopping centers more frequently. Seventy-four percent of consumers likely would visit other tenants while at shopping centers for health\-care visits. While waiting to see a physician, 48 percent of consumers most likely would visit at least one other tenant instead of sitting in the waiting room.

Source: ICSC Research

Health-care facilities draw not just patients but also other shoppers to retail centers. Forty-one percent of consumers that visit medical tenants in shopping centers were accompanied by someone else, and 57 percent of adults who tagged along are likely to visit at least one other store or tenant during that trip.

Read the full report here.

By Brannon Boswell

Executive Editor, Commerce + Communities Today

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