Learn who we are and how we serve our community
Meet our leaders, trustees and team
Developing the next generation of talent
Covering the latest news and trends in the marketplaces industry
Check out wide-ranging resources that educate and inspire
Learn about the governmental initiatives we support
Connect with other professionals at a local, regional or national event
Find webinars from industry experts on the latest topics and trends
Grow your skills online, in a class or at an event with expert guidance
Access our Member Directory and connect with colleagues
Get recommended matches for new business partners
Find tools to support your education and professional development
Learn about how to join ICSC and the benefits of membership
Stay connected with ICSC and continue to receive membership benefits
Signet Jewelers will move its Piercing Pagoda brand out of the common area and in to enclosed mall shops. Signet will change the brand’s name to Banter by Piercing Pagoda. It will open as many as 100 new locations in malls this year, roughly half as enclosed stores, which allow privacy as the company adds facial and nose piercings to its menu.
E-commerce platform Shopify opened its first brick-and-mortar space, in New York City’s SoHo, to serve as a hub for its users and to educate the general public about them. In the two-level, 8,000-square-foot space, Shopify offers small business owners workshops, networking, consulting and tools, as well as podcast and photo studios. A rotating lineup of local merchants will pop up there, as well.
Chase has opened branches in each of the lower 48 states, a milestone in its expansion plans. The bank opened its first Billings, Montana, branch this week, following July openings in Arkansas, Iowa, Maine, Mississippi, New Mexico, North Dakota, South Dakota, Wyoming and Vermont. It’s more than halfway through its plans to open 400 branches in new markets by the end of 2022. Since announcing expansion plans in 2018, Chase has opened more than 220 branches and entered 25 states and the District of Columbia. A third of the new branches will be in low- to moderate-income communities. Last October, Chase committed to 16 new Community Center branches, which include extra space for financial health workshops, small businesses pop-ups and technical training. These branches are placed in communities that lack access to traditional banking, often urban areas with larger minority populations.
Foot Locker is looking to grow its U.S. footprint beyond malls via the $750 million purchase of WSS. The U.S.-based athletic footwear and apparel retailer, which largely serves Hispanic consumers, operates 93 off-mall stores in California, Texas, Arizona and Nevada. “WSS has built a successful, high-growth business by pioneering the neighborhood-based store model built on community engagement and a full-family offering,” said Foot Locker president and CEO Richard Johnson. “This acquisition enhances our product mix and provides access to a customer base and store footprint that are both differentiated from and complementary to our current portfolio.” Foot Locker operates 2,952 Foot Locker, Champs Sports and Footaction stores in 27 countries.
Kitchen United will add ghost kitchens in six Kroger stores this year, each allowing as many as six restaurant brands. When placing an order using the Kitchen United website or app or ordering onsite via kiosk, customers can select items from each restaurant to create a customized order on a single receipt. Restaurant staff will prepare the orders, and third-party providers will determine delivery fees. “Our partnership with Kitchen United taps into restaurants’ growing use of off-premise kitchen space to increase customers’ access to their favorite foods,” said Kroger group vice president of fresh merchandising Dan De La Rosa. The first kitchen is expected to open this fall at a Ralphs in Los Angeles, with additional locations expected later this year.
Rendering of a Kitchen United location in Kroger
Membership-based nail studio Glosslab opened its ninth unit, in Miami at Federal’s Cocowalk. Glosslab operates six units in Manhattan; one in Westport, Connecticut; and one in Bethesda, Maryland. The concept says its membership model appeals to time-pressed women who have trouble scheduling appointments at traditional salons and to customers concerned about hygiene and sustainability. Glosslab’s services are water free, as the company says water helps germs spread.
Glosslab
Swiss chocolate brand Laderach will expand its U.S. presence this fall with 15 Simon mall locations in California, Florida, Texas, Massachusetts, New York and Virginia. The stores feature more than 85 varieties of fresh, artisanal chocolate. The company operates 100 stores globally, including the first three U.S. stores: a flagship that opened in New York City in December, a unit in Miami’s Aventura Mall that opened in June and another South Florida location that opened in June.
Laderach
Drive-thru convenience shop Farm Stores will open its first Tallahassee, Florida, unit this fall, part of an expansion in North Florida. The retailer operates out of shipping containers and stocks fresh baked goods, coffee, juice, dairy, eggs, toilet paper, wine, beer and more. Farm Stores plans to have five stores in the Tallahassee market within the next few years. The retailer entered Florida in 2015 and has 30 franchise locations. New locations are under construction in Florida, Georgia, Kentucky, Texas, New York, New Jersey, Pennsylvania, Louisiana and Connecticut.
Receive C+CT’s trendspotting, case studies, profiles, Q&As and updates on the people and companies that make up the Marketplaces Industry.
Sign up now