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C+CT

23 Modern Marketing Solutions

May 23, 2023

ICSC’s MAXI Awards honor the most creative marketing strategies in the Marketplaces Industry. This year’s winners supply a treasure chest of marketing ideas and strategies for boosting traffic and revenue. ICSC honored them during its Global Awards Ceremony on Sunday night before ICSC LAS VEGAS.

Check out all Gold winners, Silver winners and Finalists here. Read on to find out how the Gold-winning marketing teams found new ways to use challenges as stepping stones for their shopping centers and companies, including Montevideo Shopping’s Handkerchiefs, Ballet & Rock for a Cause, named Best of the Best among all Gold winners.

Total Expenses Between $20,001 - $199,999

Handkerchiefs, Ballet & Rock for a Cause (Best of the Best among MAXI Award winners)

Uruguay’s Montevideo Shopping raised funds to fight breast cancer in Uruguay in part by creating an exhibit of handkerchiefs decorated with inspiration from testimonials of breast cancer survivors.

Making a Million-Dollar Impact

In 2022, Calgary, Alberta’s Southcentre hosted more than 20 charity-centric activations, which collectively raised more than $1 million dollars for local charities and involved over 7,000 hours of volunteer work.

Entertainment at Oxford

Oxford made a concerted effort to add more entertainment-based tenants to its properties. It used strategies from its successful deal with The Dr. Seuss Experience at Square One in Mississauga, Ontario, to court similar operators.

KixCon at PRCP Properties

Pacific Retail Capital Partners boosted traffic, sales and occupancy with KixCon sneaker fairs at two properties, attracting influencers, media, streetwear vendors and high-end sneaker resellers. These events converted online shoppers into on-site buyers and generated leasing leads for the landlord.

Beyond Countdown Concert — Celebrating 2023 with Food, Games & Shopping Spree!

Kuala Lumpur, Malaysia’s Sunway Velocity Mall organized a free New Year’s Eve Countdown Party with live performances by local artists, as well as games and food trucks.

#SWFLStrong

Bell Tower, in Fort Myers, Florida, raised funds to provide food and other essential products and services to Southwest Florida residents after Hurricane Ian wrecked much of the area. The property also moved seven displaced businesses into vacant spaces while they recovered from the storm.

Jack London Square Celebrates the Power of Pink    

Oakland, California’s Jack London Square reinforced community bonds by boosting breast cancer screening rates with a month-long program that included free mammograms.

Chinese New Year 100 Blessings 2022

A campaign to remind the community of its many blessings despite recent flooding and the pandemic stirred optimism among shoppers at Sunway Velocity Mall in Kuala Lumpur, Malaysia, during the Chinese New Year.

Total Expenses of $200,000 or More

East Point City x The Dessert Museum HK Tour OMO Metaverse Campaign

Hong Kong’s East Point City merged the physical and online realms, combining a traveling exhibit, The Dessert Museum, with a metaverse treasure hunt. The initiative drew traffic to the property’s physical location and its metaverse location.

Bracknell Forest Giants

The U.K.’s Lexicon, Bracknell added an exhibit of giant interactive structures called Bracknell Forest Giants that resemble trees to draw visitors and celebrate the region’s lush Bracknell Forest.

QuikSpace @ Macerich

Macerich digitized all aspects of short-term leasing from lead generation and online site tours to lease execution. Plus, tenants can pay rent, upload sales data and talk with management, all online.

CQIFS “The Gate” — Revitalizing the Landmark with Another

China’s Chongqing IFS launched a campaign to establish itself as a landmark and tourist draw with world-renowned artwork, The Gate to the East, a pyramid of bamboo that symbolizes the region’s mountains and heritage.

Chengdu IFS “The MELON-VERSE” Immersive Interactive Art Campaign

To draw customers back after pandemic restrictions eased, China’s Chengdu IFS collaborated with a local visual artist to create an exhibit of 200 giant watermelon sculptures that attracted media attention and drew sales from tourists and local shoppers.

Total Expenses of $20,000 or Less

Aventura Mall Lease-Required Advertising Initiative    

Aventura Mall added ways for tenants to spend their lease-mandated in-mall advertising dollars; one new option: in-mall activations. Previously, the money went only to advertisements in the mall's in-house magazine.

SQ1 x Run the World

Square One in Mississauga, Ontario, partnered with a diverse, female-led start up called Run the World to create a series of pop-up events showcasing 100 local entrepreneurs.

Hurricane Hazel — 100 Years of Memories         

Erin Mills Town Centre in Mississauga, Ontario, raised community spirits post-pandemic by celebrating the city’s most beloved hero, local sports and business trailblazer Hurricane Hazel McCallion, as she celebrated her 101st birthday. A 10,000-square-foot vacant unit housed a four-month exhibit where the celebrity centenarian held hundreds of meet-and-greets, sharing stories of encouragement and hope.

Roller Skating Experience at Promenade Shopping Centre

Promenade in Thornhill, Ontario, needed to attract young shoppers and fill a high-profile, 17,000-square-foot vacancy near its food court, so management reimagined the space into an indoor roller skating experience.

Skateboarding Hub

Hopson One in Beijing’s Chaoyang district activated its exterior areas with a skateboard park and graffiti wall, providing visitors an outdoor location to congregate during pandemic restrictions.

TikTok 2.0

Rødovre Centrum in Copenhagen was the first Danish shopping mall to establish a presence on TikTok. Right from the outset, it partnered with a popular local TikTok musician to craft a content strategy that would generate viral posts to drive awareness of the mall.

Pathstone Pop-Up Mental Health Clinic at The Pen Centre    

The Pen Centre in St Catharines, Ontario, hosted a complimentary, walk-in mental health clinic for youth.

A Hopeful Response to War

Alberta’s Kingsway in Edmonton and Southcentre in Calgary raised funds to aid Ukrainian refugees by auctioning Easter eggs designed by local artists.

Dia de los Muertos

Chula Vista, California’s Terra Nova Plaza honored Hispanic consumers and educated the general public about the Dia de los Muertos holiday with events like a contest for best altar display honoring a dead relative or friend. The center’s Unleashed by Petco store even sported altars honoring employee’s deceased pets.

Muertos & More Inaugural Hispanic Activations & Fundraiser

The Shops at Northfield in Denver launched a series of events to encourage young Hispanic families to visit and shop at the property.

By Brannon Boswell

Executive Editor, Commerce + Communities Today

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