9
WED., Sept. 25
GENERAL SESSION
2:15 – 3:30 p.m.
Nice Finishes First
Best-selling author, entrepreneur and global corporate speaker Peter Shankman has one simple
philosophy that rules his life: “Be nice to people.” In his latest book, “Nice Companies Finish First:
Why Cutthroat Management is Over—and Collaboration Is In,” Peter explains how companies that
focus on customer service, employee retention and simply “being nice” actually generate up to 30
percent more revenue, profits and sales than companies that still believe in the “kill your young”
mentalities of the 1970s and ’80s. In Peter’s new exciting and humorous keynote, “Nice Finishes
First,” he’ll explore the multiple ways that creating a “nice” company is more profitable – not only for
the company, but for employees, shareholders and customers as a whole. He’ll offer several real-life
examples, featuring companies you encounter every day, showing how slight top-down changes
produce real revenue growth, and will give you a minimum of six actions you can implement in your
company right now to start seeing immediate growth. See what Peter has already taught NASA,
NAPO, Sprint, American Express, Hyundai, The US Department of Defense, Saudi Aramco, FOX
Entertainment and hundreds more companies: It all starts with being nice.
Guest Speaker:
Peter Shankman
President
The Geek Factory, Inc.
New York, NY
MEETING ADJOURNS
3:30 p.m.
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